Last updated 24 September 2026.
Where orders ship from
Every order ships from the inventory we hold in Las Vegas, Nevada. We buy liquidation and closeout stock and sell individual items through DiscountPantry.
Handling and delivery
- Handling: 1–3 business days from order to dispatch.
- Transit: typically 3–8 business days within the contiguous United States after
dispatch. - Total: plan on roughly 4–11 business days. Alaska, Hawaii, and
US territories take longer.
These are estimates, not guarantees. Carrier delays, weather, and holidays move them. We ship
within the United States only. Tracking is emailed as soon as we dispatch your parcel.
Split shipments
An order with several items may arrive in more than one parcel, on more than one day, if
we pack them separately. You are not charged extra for that.
Returns
You have 30 days from delivery to start a return. Email
[email protected] with your order number and what is
wrong before sending anything back — returns that arrive unannounced are difficult to match to a
customer and slow your refund down.
- Items must be unused and in their original packaging, with any factory seal intact.
- Food, supplements, and personal-care products that have been opened cannot be
returned, for the obvious safety reason. This does not affect your rights if the item
arrived damaged, expired, or is not what was ordered. - Return shipping is on you for a change of mind. It is on us if we got the
order wrong or the item arrived damaged. - Refunds go back to the original payment method within 5 business days of the return being
received and checked.
Damaged, wrong, or missing
Email us within 7 days of delivery with your order number and a photo of the item and its
packaging. We will replace it or refund it — your choice — and we will not ask you to ship a
damaged consumable back.
Cancellations
We can cancel an order for a full refund any time before we dispatch it. After
dispatch it becomes a return.
Contact
Everything above starts with one email:
[email protected].